Shipping policy

Thank you for choosing DEVIORA. We are committed to delivering your orders safely and conveniently.

1. Order Processing

Orders are processed within 1–3 business days after the order is successfully placed.

Once your order has been shipped, you will receive shipping or tracking information, where available.

2. Delivery Time

We aim to deliver your order within 7 business days from the date of shipment.

Delivery times may vary depending on your location, product availability, courier service, weather conditions, public holidays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any free-shipping offers will be subject to the terms and conditions mentioned with the offer.

4. Order Tracking

If tracking is available for your order, tracking details will be provided once the order has been dispatched.

You can use the tracking information to check the status of your shipment.

5. Delayed or Lost Orders

Although we aim to deliver all orders within the estimated timeframe, unexpected delays may occasionally occur.

If your order has not arrived within the expected delivery period, please contact us and provide your order number. We will assist you in checking the status of your shipment.

DEVIORA is not responsible for delays caused by circumstances beyond our reasonable control, including courier delays, natural disasters, public holidays, customs clearance, or incorrect delivery information provided by the customer.